Last updated: January 1, 2026
Welcome to Stay. These Terms and Conditions govern your use of stay-bet-ca.com and all services we offer. Please read them carefully before registering an account. By creating an account and using our platform, you agree to be bound by these terms.
If you don't agree with any part of these terms, don't use the site.
Stay is an online gambling platform operating in Canada. Players located in Ontario are served under the framework established by iGaming Ontario. We hold the necessary licences to offer our services to eligible Canadian players.
You must meet all of the following conditions to register and play on Stay:
We reserve the right to verify your eligibility at any time. If you don't meet these requirements, your account may be suspended and any winnings forfeited.
You can only hold one account on Stay. Creating duplicate accounts is a violation of these terms and may result in permanent suspension.
When you register, you agree to:
We may ask you to verify your identity before processing withdrawals or at any other point we consider appropriate. This is a regulatory requirement, not optional.
All transactions on Stay are processed in Canadian dollars (C$). We support a range of payment methods, which are listed on our banking page. Minimum and maximum deposit and withdrawal limits apply and are displayed at the time of transaction.
Withdrawals will only be processed to a payment method in your name. We don't send funds to third parties. Processing times vary depending on the method you choose.
We reserve the right to carry out additional verification checks before approving any withdrawal. This is standard practice and helps protect you and us from fraud.
From time to time, Stay offers bonuses and promotional offers. Each promotion comes with its own specific terms, including wagering requirements, eligible games, time limits, and maximum withdrawal amounts. These terms are published alongside each offer.
Bonuses are intended for recreational players. We reserve the right to withhold or cancel bonuses if we have reason to believe they're being abused, including through the use of multiple accounts, coordinated play, or any other method designed to exploit promotional terms.
Bonus funds are separate from real money funds. Real money is used first. Bonus funds are subject to wagering requirements before they can be withdrawn.
Stay is committed to responsible gambling. We offer a range of tools to help you stay in control, including deposit limits, loss limits, session time limits, reality checks, and self-exclusion options. You can access these tools in your account settings at any time.
If you feel your gambling is becoming a problem, we encourage you to use these tools and to seek help. Resources available to Canadian players include:
If you self-exclude through our platform or through a provincial self-exclusion programme like GameSense or iGaming Ontario's exclusion registry, you must not attempt to access our services during the exclusion period. We take self-exclusion seriously and have measures in place to enforce it.
Our games use certified Random Number Generators (RNGs) to ensure fair outcomes. We don't manipulate results.
You agree not to:
Violation of these rules will result in account suspension, forfeiture of funds, and may be reported to relevant authorities.
Everything on stay-bet-ca.com, including our logo, design, written content, and software, belongs to Stay or our licensors. You may not copy, reproduce, or distribute any of it without our written permission.
We provide our platform on an "as is" basis. While we work hard to keep things running smoothly, we can't guarantee the site will always be available or error-free. We are not liable for any losses resulting from technical failures, interruptions, or errors beyond our reasonable control.
Our total liability to you for any claim arising from your use of Stay will not exceed the amount you deposited in the 12 months prior to the event giving rise to the claim.
You can close your account at any time by contacting our support team. We'll process any remaining real money balance in your account, subject to our standard verification requirements. Bonus funds that haven't met wagering requirements will be forfeited upon closure.
We reserve the right to close or suspend your account if you breach these terms, if we're required to do so by law or regulation, or if we have reason to believe your account poses a risk of fraud or harm.
We may update these Terms and Conditions from time to time. We'll notify you of significant changes by email or through a notice on the site. Continued use of Stay after changes are posted means you accept the updated terms.
These terms are governed by the laws of Canada and the applicable laws of the province in which you are located. For Ontario players, iGaming Ontario's regulatory framework applies. Any disputes will be subject to the jurisdiction of Canadian courts.
Got a question or concern? Our support team is here to help. Reach us at [email protected] or through the live chat on our site.
Stay is committed to safe and responsible gambling. 18+ only. Gambling can be addictive. Please play responsibly.