Payments at Stay Casino

Everything you need to know about depositing and withdrawing in Canada — from cards and e-wallets to crypto and bank transfers.

Payment Methods for Canadian Players

These are the deposit and withdrawal options most commonly available to players in Canada. Processing times shown are for withdrawals, since deposits almost always clear instantly. Actual timing can vary depending on the site's internal review queue.

VisaMajor credit card; suits most Canadian players3–5 business days to card
MastercardWidely accepted credit card alternative to Visa3–5 business days to card
InteracCanadian bank debit network; no credit needed1–3 business days
Interac e-TransferEmail-based bank transfer; popular across CanadaWithin 24 hours, often faster
PaysafecardPrepaid voucher; good for privacy-conscious playersWithdrawals not typically supported
MuchBetterMobile-first e-wallet designed for gaming useSame day to 24 hours

Withdrawal limits and identity verification requirements vary by site; most platforms will ask for ID documents before processing your first withdrawal.

Cryptocurrency Deposits and Withdrawals

Crypto is genuinely one of the best ways to bank at Stay Casino if you want fast withdrawals and a bit more privacy. The casino accepts several major coins, and the whole process is pretty straightforward once you've got a wallet set up.

Supported Cryptocurrencies

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Litecoin (LTC)
  • Tether (USDT)
  • Dogecoin (DOGE)
  • Ripple (XRP)

The list can change, so it's worth checking the cashier section directly for the most current options. Stay Casino tends to keep up with what's popular, so you won't be stuck with just one or two choices.

How Crypto Deposits Work

Head to the cashier, pick your coin, and you'll get a unique wallet address for that transaction. Send the funds from your personal wallet to that address. Deposit confirmation times depend on the network — Bitcoin typically needs 1 to 3 confirmations, which can take anywhere from 10 minutes to an hour depending on network traffic. Ethereum and most altcoins are usually faster.

Crypto Withdrawals

This is where crypto really shines. Once your withdrawal is approved by the Stay Casino team (usually within a few hours), the funds hit your wallet fast. Most crypto withdrawals are completed within 0 to 2 hours. Compare that to 24–72 hours for a card withdrawal and you can see why a lot of Canadian players are making the switch.

One thing to keep in mind: always double-check the wallet address before confirming. Crypto transactions can't be reversed. And make sure you're sending on the correct network — sending USDT on the wrong chain, for example, can result in lost funds.

E-Wallets and Canadian-Friendly Payment Options

Canada doesn't have as many dedicated iGaming payment options as some markets, but Stay Casino has done a decent job of covering the bases. Here's what works well for players in Canada specifically.

MiFinity

MiFinity is the standout e-wallet here. It's accepted for both deposits and withdrawals, and it's fast — withdrawals typically land in under an hour. You'll need to create a MiFinity account first, but the setup is quick. Once it's linked, moving money between MiFinity and Stay Casino is smooth and reliable. It's probably the best all-around e-wallet option for Canadian players on this platform right now.

Neosurf

Neosurf vouchers are sold at convenience stores and pharmacies across Canada. You buy a prepaid voucher for a set amount (C$10, C$20, C$50, etc.), then enter the code at the Stay Casino cashier. No bank details, no card numbers. It's a great option if you want to keep your casino spending separate from your main finances, or if you just prefer not to share financial info online. The downside is that Neosurf is deposit-only, so you'll need to set up another withdrawal method.

Bank Transfer

Bank transfers are available for players who want to move larger amounts. It's not the fastest option — expect 1 to 3 business days for deposits and up to 5 days for withdrawals — but the limits are higher than most other methods. If you're a high roller depositing C$300 or more to qualify for the high-roller bonus, a bank transfer might make sense.

Credit and Debit Cards

Visa and Mastercard are the most familiar options for most Canadians. Deposits are instant. Withdrawals take a bit longer, but cards are widely trusted and there's no extra account to manage. Worth noting: some Canadian banks flag gambling transactions, so if your card gets declined, it's worth calling your bank to confirm they'll allow it.

KYC Verification: What You Need to Withdraw

KYC stands for Know Your Customer. Every legitimate online casino does it — it's how they confirm you are who you say you are, and it's a legal requirement under anti-money laundering rules. Stay Casino is no different. You'll need to complete verification before your first withdrawal gets processed.

The good news? If you get your documents in early, you won't be sitting around waiting when you actually want to cash out. Do it right after you sign up and it's one less thing to think about later.

What Documents You'll Need

  • Government-issued photo ID — a Canadian passport, driver's licence, or provincial ID card all work
  • Proof of address — a utility bill, bank statement, or government letter dated within the last 3 months
  • Payment method verification — if you're using a card, you may need to provide a photo of the card (with the middle digits covered) or a screenshot of your e-wallet account

How to Submit Your Documents

  1. Log in to your Stay Casino account
  2. Go to your account settings or the verification section
  3. Upload clear photos or scans of your documents
  4. Wait for the review — this usually takes 24 to 48 hours

Make sure your documents are clear and fully legible. Blurry photos or cropped images are the most common reason verification gets delayed. The casino's support team can tell you exactly what they need if you're unsure.

Once you're verified, future withdrawals won't require you to resubmit documents unless something changes on your account. It's a one-time process that makes everything easier going forward.

Common Payment Issues and How to Fix Them

Most transactions at Stay Casino go through without a hitch. But occasionally things don't work as expected. Here are the most common issues Canadian players run into, and what to do about them.

Deposit Declined by Your Bank

This is probably the most frequent problem. Some Canadian banks block gambling-related transactions by default. If your Visa or Mastercard deposit gets declined, call your bank and ask them to allow transactions to gaming merchants. Alternatively, switch to Neosurf, MiFinity, or crypto — none of these go through your bank directly, so they sidestep the issue entirely.

Withdrawal Taking Longer Than Expected

First, check whether your KYC verification is complete. Unverified accounts can't process withdrawals. If you're verified and still waiting, check if there's a pending bonus on your account — you generally need to meet wagering requirements before withdrawing bonus funds. If neither of those apply, contact Stay Casino's support team with your transaction ID and they can look into it.

Crypto Deposit Not Showing Up

Crypto deposits need network confirmations before they're credited. Bitcoin can take 10 to 60 minutes depending on how busy the network is. If it's been more than a couple of hours and your deposit still isn't showing, check the transaction on a blockchain explorer using your transaction hash. If it shows as confirmed on the blockchain but not in your casino account, contact support with the transaction details.

Wrong Amount Credited

Exchange rates apply when depositing crypto — the amount credited in CAD is based on the rate at the time of the transaction. If you think there's a genuine error, reach out to support with your transaction ID and the amount you sent. They can verify it against the blockchain record.

What if I accidentally sent crypto to the wrong address?

Unfortunately, crypto transactions are irreversible. If you sent funds to the wrong address, there's very little anyone can do to recover them. Always triple-check the wallet address before confirming a crypto transaction. Copy and paste rather than typing it manually.

FAQ

Questions, answered

What is the minimum deposit at Stay Casino for Canadian players?

The minimum deposit at Stay Casino is generally C$10 for most payment methods, including Visa, Mastercard, Neosurf, and MiFinity. Cryptocurrency minimums vary by coin. Bank transfers have a higher minimum of around C$50. Note that to qualify for the high-roller welcome bonus, you'll need to deposit at least C$300.

How long do withdrawals take at Stay Casino?

It depends on the method you use. E-wallet withdrawals through MiFinity are typically processed within 0 to 1 hour. Crypto withdrawals usually take 0 to 2 hours once approved. Card withdrawals (Visa and Mastercard) take 24 to 72 hours. Bank transfers are the slowest, taking 3 to 5 business days. Your account also needs to be fully verified before any withdrawal can be processed.

Does Stay Casino accept Canadian dollars?

Yes. Stay Casino fully supports Canadian dollars (CAD), so you won't have to worry about currency conversion fees eating into your balance. All deposits, withdrawals, and bonus amounts are displayed in C$.

Do I need to verify my account before making a withdrawal?

Yes. Stay Casino requires KYC verification before processing your first withdrawal. You'll need to submit a government-issued photo ID and proof of address. Depending on your payment method, you may also need to verify that method. The process usually takes 24 to 48 hours. Getting it done early means you won't face delays when you actually want to cash out.

Can I use Interac at Stay Casino?

Interac is not listed among Stay Casino's confirmed payment methods at this time. Canadian players can use Visa, Mastercard, Neosurf, MiFinity, bank transfer, or cryptocurrency instead. The payment options available can change, so it's worth checking the cashier section of the site directly for the most up-to-date list.

Written by
B. Stanhope
iGaming Content Editor
Reviewed by
Gambling Compliance Expert
Last updated: 12.07.2026